The Bank of Kigali mobile app was successfully launched on time in September 2022. The collaboration between engineers, project managers and technical leaders has positioned the Bank of Kigali as an innovative organisational leader using technology to improve the experience they offer to their customers.
After 2 years of planning and development, the Digital Factory provides significant value to departments across BK. A team of 80 designers, engineers, and strategists work hard on the design, development and deployment of applications across the range of services offered by the Bank.
BK has transformed its digital experiences providing world-class digital services to its banking customers. The mobile app has also enabled BK to free up a number of in-branch employees to be redistributed into more efficient, long-term roles within the bank.