Tech Insight

Exploring Commercial Models in Software Development

There are several different commercial models available when working with a custom software development agency. Below we explore the relative merits and pitfalls of different commercial models to help you determine the best approach for your project.

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Time & Materials

This model's flexibility allows ongoing changes in scope, and billing is based on the time taken to get the work done. This can lead to escalating costs if unexpected complexities arise.

Merits:

  • Flexibility: It is adaptable to changes and evolving requirements, enabling ongoing improvements and refinements.

  • Optimised Product: Continuous feedback and adjustments lead to a more user-centric end product.

Pitfalls:

  • Budget Overruns: The possibility of hidden details surfacing can lead to budget inflations and extended timelines.

  • Uncertain Costs: The fluid nature of this model makes it difficult to predict the final cost accurately.

 

2. Fixed-Cost Projects

Fixed-cost projects are typically reserved for projects with absolute certainty in scope. However, reaching 100% certainty in scope is a rarity, leading to a reluctance to modify the project once it commences.

Merits:

  • Budget Certainty: The cost is predetermined, avoiding unexpected expenditures.

  • Client Assurance: Clients can feel secure knowing the project cost upfront.

Pitfalls:

  • Inflexibility: Any alterations post-commencement are usually not accommodated.

  • Limited Client Input: There is generally no room for incorporating client feedback during the development phase. This can affect the product’s effectiveness as it is common for opportunities for improvement, which necessitate a change in scope, to be identified during the development process.

  • Price inflation: There is a risk that the fixed cost quote is inflated to mitigate the risk of any unforeseen complexities or issues that add additional time and cost to the development.

 

3. Fixed-Budget, Scope-Controlled

Fixed-budget, scope-controlled projects have clear boundaries regarding cost and deliverables. This model permits alterations in scope but within a predefined budget. It prioritises essential features, offering flexibility in terms of accommodating high-priority changes by possibly omitting or modifying less crucial requirements. Consequently, any addition in scope undergoes a meticulous review to maintain budget alignment and ensure that modifications enhance the project's value.

Merits:

  • Predictable Costs: The budget is established beforehand, providing clear financial expectations.

  • Risk Management: By managing scope within a predetermined budget, it minimises financial risks associated with scope creep.

  • Focused Development: Prioritisation of essential features ensures the development of significant functionalities.

  • Client/Agency relationship: A clear understanding of costs and scope minimises disputes and enhances the client/agency relationship.

Pitfalls:

  • Limited Flexibility: The rigidity of the budget can sometimes limit the incorporation of innovative solutions during the development process.

  • Controlled Scope: The controlled scope may prevent the inclusion of beneficial features if they were not initially identified.

 

Conclusion

While all models have their advantages and challenges, the fixed-budget, scope-controlled model is arguably the most balanced approach, especially when clarity in scope and budget is paramount. It offers a structured yet adaptable environment where changes can be integrated without compromising the budget. It inherently promotes a value-driven approach, ensuring that the client's investment is maximised and that the project remains aligned with the original vision and goals.

In fixed-budget, scope-controlled projects, the ongoing dialogue between the developer and the client about scope adjustments aids in refining the end product, allowing it to be more in sync with user needs and expectations. At Coreblue, we believe that this active engagement and the flexibility within the predefined budget make it a preferable choice for those seeking a balance between flexibility and budget adherence in custom software development.

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