ProConvey

ProConvey came to Coreblue with the concept of an onboarding platform for conveyancers and their clients.  They needed a trusted partner to build an MVP and guide their leadership team through the challenges of bringing a SaaS product to market. The app is designed for the buyer and seller side of the house sale process, streamlining the typically painful and laborious process whilst providing electronic document signing and ID verification services integrated into the onboarding processes.

ProConvey has ambitions to be the most secure platform for conveyancing available on the market, integrating with Blockchain technologies such as AWS Quantum Ledger and supporting features such as Liveness detection, to alleviate any concerns that naturally cautious conveyancers may have when adopting a new platform.

We began by gaining a comprehensive understanding of the house buying and selling process through personal experiences and insights shared by individuals.

To benefit from existing solutions, we explored various third-party platforms for ID scanning, verification, and docu-signing. We delved into reviewing third-party APIs and developer guidance notes to assess the complexity, potential costs, and level of personalisation available, such as incorporating ProConvey branding on ID approval reports. This gave us the confidence to incorporate several existing technologies that proved more cost-effective and feature complete compared with building entirely from scratch.

Additionally, we conducted deep research on dynamic form creation and creating best-in-class user experiences with forms, focusing on simplifying the journey for sellers when completing TA (Transfer of Agreement) forms. We introduced in-form information helpers to assist users in understanding the questions better and included the ability to incorporate infographics for improved clarity.

Throughout the development process, we conducted extensive user acceptance testing (UAT) and end-to-end user journey testing, ensuring trust could be established with the end customers of ProConvey from the get-go, without the risk of instability in early releases.

We have since expanded the scope of our work with ProCnvey to include the development of a secure mobile application for ID scanning. This addition enhanced the overall functionality and security of the platform, providing a seamless experience for users.

ProConvey and Coreblue have built a strong and lasting partnership, building out an incredible initial product offering that will change conveyancing in the UK.